User Support

FinnGen User's Meetings

We conduct FinnGen User's meetings once a month (usually the last week of the month) on Tuesdays at 9:05 AM - 9:55 AM (EST) / 4:05 PM - 4:55 PM (HEL) via Zoom. If you would like to be included in that, please email finngen-servicedesk@helsinki.fi

FinnGen Community Slack

You can ask questions from our experts by joining the FinnGen Community Slack. Using Slack channel #finngen_handbook you can give feedback and suggestions regarding the FinnGen Handbook.

If you would like to join the FinnGen Community Slack please send a request to finngen-servicedesk@helsinki.fi

FinnGen trainings

If you would like to organize a training about FinnGen in general or to Sandbox environment to your organization, please send an email to finngen-servicedesk@helsinki.fi

We generally organize training sessions to Partner Organizations, not to individual users. New Sandbox users, please check Working in the Sandbox. Check out also training videos in FinnGen All Sharepoint.

For any other questions contact finngen-servicedesk@helsinki.fi

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